Wells Fargo Bank, N.A. manages a massive capital allocation across its branch networks, data centers, technology platforms, and real estate holdings. With more than 70 million customers, 8,500 branches, and over 13,000 ATMs nationwide, the institution handles a diverse capital portfolio—from branch build-outs and refurbishment to technology hubs supporting its digital transformation.
In 2025, Wells Fargo was recognized with the Integrations Award at the Project Empowerment Awards, highlighting their success in seamlessly integrating complex project management systems and workflows across a sprawling enterprise network.
A Multifaceted Capital Portfolio
Wells Fargo’s portfolio includes:
- Branch expansion and modernization: including full-service offices, compact branches, and digital-only kiosks requiring coordination across real estate, IT, and brand teams.
- Data center and technology infrastructure: such as centralized digital platforms (e.g., Banking-as-a-Service), network infrastructure, and cybersecurity enhancements.
- Corporate R&D and operations hubs: supporting fintech innovation and enterprise-wide operational platforms.
- Security, compliance and risk facilities: including centers for disaster recovery, fraud detection, and regulatory reporting.
Managing such a mix of construction, IT, and specialized projects demands end-to-end integration—bringing finance, facilities, IT, risk, and compliance teams together under a unified delivery framework.
What Project Empowerment Looks Like and Why It Matters
Through PMWEB’s integration framework, Wells Fargo achieved:
- Connected processes across teams, aligning planning, procurement, risk, and operations workflows.
- Real-time data flows between capital budgeting systems and execution dashboards, enabling faster adjustments and forecasting.
- Integrated documentation and compliance tracking, ensuring that every project meets stringent risk, safety, and regulatory standards.
- Cross-functional collaboration among real estate, construction, IT, and finance teams, enhancing transparency and reducing silos.
- Improved control over cost and scheduling, even for geovariables across branches and data centers.
This integration allows Wells Fargo to treat its capital portfolio not as isolated projects, but as a cohesive, strategically aligned network delivered with clarity, consistency, and agility.
Strategic Objectives Behind the Partnership
The Wells Fargo–PMWEB partnership was driven by key business goals:
- Streamline complex capital programs spanning physical branches and digital platforms.
- Enhance governance, injecting audit-ready workflows and approval processes across functions.
- Accelerate delivery of tech-enabled projects, particularly those tied to customer service transformation and Banking-as-a-Service strategies.
- Strengthen risk management and compliance oversight for infrastructure investments.
- Enable enterprise-wide visibility and data-backed decision-making.
PMWEB delivered an integrated platform that supports these multi-stakeholder goals, turning complexity into structured execution.
Celebrating Transformation: The Integrations Award
Wells Fargo secured the Integrations Award for its work unifying capital project processes across departmental boundaries. PMWEB’s systems enabled Wells Fargo to weave together financial planning, construction management, IT delivery, and compliance—all under one controlled, transparent lifecycle.
The award celebrates not just integrated systems, but integrated thinking: an organizational commitment to breaking down silos, aligning strategic objectives, and delivering value across a complex enterprise landscape.
