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How Regions Bank Transformed Capital Project Management Across Its Portfolio

Industry Tag

Finance & Banking

HQ Location

Multiple US Locations

PMWEB modules

  • Capital Planning & Cost Management

  • Scheduling

  • Asset Management

  • Integration Manager

  • Visual Workflow

  • Custom Form Builder

  • Document Manager

  • SharePoint Integration

Overview

Regions Bank is a Fortune 500 financial institution with 1,454 banking offices, 1,952 ATMs, and 20,000 employees across 16 U.S. states. With $114 billion in total assets (2021), Regions Bank is one of the largest banks in the United States.

To manage its extensive real estate footprint, Regions partners with CBRE, the world’s largest commercial real estate services firm, which oversees the bank’s capital improvement and facilities projects. CBRE needed a centralized, enterprise-grade solution that could unify project management, financial integration, and vendor collaboration for Regions Bank’s diverse capital programs.
Results

1,400+

locations managed through a centralized systems

icons-2-dollar-sign

Integrated project management with financial systems for real-time cost forecasting

icons-workflow

Enabled automated workflows, cutting approval cycle times significantly,

transparency

Improved financial and operational transparency portfolio-wide

Expected Outcomes

Regions Bank and CBRE sought to replace a non-sustainable version of Maximo that offered only basic project management and cost tracking. Their goal was to implement a scalable, “all-in-one” project management platform that would:

  • Support enterprise-wide capital project oversight across hundreds of properties
  • Integrate seamlessly with financial systems to ensure accurate, real-time cost tracking
  • Enable bulk importing of project data for recurring facility management projects
  • Centralize documentation to eliminate the need for separate imaging systems
  • Improve audit readiness with secure, electronic retrieval of invoices and financial records

Solution & Implementation

Following an extensive software due diligence process in 2011, Regions Bank selected PMWEB for its ease of use, robust financial integration capabilities, and ability to handle large-scale, multi-property programs.

PMWEB’s centralized, all-in-one platform has allowed us to unify project management, financial integration, and document control, delivering both hard and soft cost savings across our portfolio.
— CBRE Program Manager for Regions Bank

Implementation Highlights

  • Phased Rollout: Deployment by project type during Q1–Q2 2012 to minimize disruption
  • Dual-System Transition: Maintained Maximo in parallel until all projects completed their migration
  • Automated Document Retrieval: Eliminated the need for a separate imaging system by enabling direct electronic access to invoices and project records
  • Workflow Automation: Incorporated automated approval processes to streamline vendor collaboration and invoice submission
  • Portfolio Data Importing: Enabled rapid onboarding of recurring capital projects across hundreds of bank properties

Results

Since adopting PMWEB, Regions Bank has transformed how it plans, executes, and audits capital projects across its portfolio:

  • Increased Productivity & Efficiency: Centralized platform for project lifecycle management reduced administrative overhead and improved vendor collaboration.
  • Cost Savings: Lowered paper costs, consolidated bidding through a central tool, and reduced duplicate data entry.
  • Audit Readiness: Electronic retrieval of financial documents enabled faster, more accurate audit preparation.
  • Soft Cost Savings: Productivity gains through automation, standardized processes, and reduced manual tracking.