City of Spokane

SUMMARY

The City of Spokane is the second-largest city in Washington. They implemented PMWeb for 125 users, for not only their internal and external teams managing projects, but also grants management, financial systems, asset tracking, cost allocation, etc. The highly seasonal construction period created some interesting challenges, with teams de-mobilizing for extended periods.

OVERVIEW

Officially incorporated as a city of the United States in 1881 and located near the Washington-Idaho border, Spokane encompasses 155 square kilometreS in the eastern side of Washington and has approximately 215,000 residents, making it the second-largest city in Washington.

CHALLENGE

The City of Spokane has about 2,000 employees. Through its Integrated Capital Management Department of Public Works Division and in conjunction with the City’s Engineering Services, the City provides engineering, project management, construction management, operations, and maintenance for City-owned and maintained infrastructure. The City was seeking a Capital Project Management solution to be utilized by the City’s staff, consultant teams, and contractors. The City was also looking to identify a Project Management Solution that interfaces or supports other City business processes/applications (i.e., grants management, financial systems, asset tracking, cost allocation, etc.). After an extensive RFT process, the City selected PMWeb.

SOLUTION

The City purchased PMWeb in 2017, acquiring licenses to support over 125 users; and has purchased several PMWeb Modules and Toolbox Items as described above.

Scope of work consisted of the configuration of PMWeb as an enterprise-wide Software-as-a-Service (SaaS) system in support of the Plan->Build->Operate project lifecycle currently in use by the City on a manual basis and in support of their effort to eliminate other silo solutions.

RESULTS AND BENEFITS

The City’s entire project lifecycle was configured including charter development, planning, cost management, project management, vendor tracking, custom forms and document management.

Their PMWeb installation was also configured to help the department maintain compliance with state and federal transportation requirements