Massport

SUMMARY

PMWeb was initially implemented for the Terminal E expansion at Logan International Airport. The project was such a success that PMWeb was then rolled out across all Massport projects The FY18-22 plan is approx. $3.3 billion resulting in an average $680 million annual spend. FY19-23 projected plan is $3.6 billion.

OVERVIEW

Massachusetts Port Authority (Massport) owns and operates three airports Boston Logan International Airport (Logan), Hanscom Field, and Worcester Regional Airport and public terminals in the Port of Boston. It is an independent authority, governed by a board of directors, appointed by the states governor.

Logan is the largest airport in both the Commonwealth of Massachusetts and the New England region in terms of passenger volume and cargo handling, the 16th-busiest airport in the United States, as well as the busiest airport in the Northeast outside the New York metropolitan area. The airport saw more than 42.5 million passengers in 2019.

CHALLENGE

INITIAL IMPLEMENTATION (2015)

This was a 2-year $224 million project to reconfigure existing Terminal E Gates E3 (Old Gate E2), E10 (Old Gate E7B), E11 (Old Gate E8A), and E12 (Old Gate E8B):

• Reconfigure Gates E10, E11 & E12 for Dual Level Jet Bridge Boarding
• Relocate & Reconfigure Gate E3 for use by ElAl Airlines
•  Add Hold Room Capacity
• Add Level 4 Airline Club Shell Space
• Expand the existing TSA Security Checkpoint from 7 to 10 Lanes
• Finishes & Passenger Experience
• Enhancements throughout Entire Terminal

SOLUTION

The project operated a number of systems, coordinated through PMWeb for Project Management/Collaboration:

• Design Review: BIM Revitt
  
• Clash Detection:BIM Glue (Coordinate)
• 4D and 5D BIM: Synchro
• Risk Management: AcumenFuse
• Project Schedule: Primavera P6
• Pull Planning: NetPoint/TouchPlan
• Estimating: TVD

RESULTS AND BENEFITS

ROLL-OUT ACROSS MASSPORT PROJECTS

Following the success of the Terminal E project, PMWeb was rolled progressively across all Massport projects. By 2018, this included the use of PMWeb in all of the approx 250 active projects to some degree. Around 50 of these projects were contributed to by consultants, contractors, and stakeholders, using PMWeb’s security features to control what each external party can see and do in the system. The Massport FY18-22 capital works plan at that time was approx $3.3 billion, resulting in an average $680 million annual spend. The FY19-23 projected plan was $3.6 billion.

“PMWeb is a very powerful and flexible Project Management System. It has helped us streamline our processes and allowed us to make more informed and timely decisions. We have over a thousand users, hundreds of projects in the system, and over 100,000 records. The system has helped us better collaborate, easily retrieve information, and been an invaluable tool as a system of record. We just completed an external State Audit on one of our major projects with zero audit findings.”

John Audi, PhD
Assistant Director of Construction
Massport

Massport is also a good example of a staged approach to implementing PMWeb, rather than trying to complete “everything” and Go Live to all users under a “big bang” approach. PMWeb was implemented to address specific and immediate project needs, with a strategy to then increase the functionality in use and increase PMWeb integration with other Massport enterprise systems.

The position in 2018 is a good example, as the first major project (Terminal E) had been successfully completed by Spring 2017, and by 2018 PMWeb was in use across all approx 250 active projects. At that time, the following had been successfully implemented:

• Configured and utilizing the Engineering Modules and Document Manager
•  Migrated all Massport-wide contracts from legacy Contract Execution system (30,000records)
• Replaced all functionalities of the old Contract Execution system with PMWeb
• Integrated Massport’s Capital Planning System (Oracle Hyperion) with PMWeb
• Migrated all Work Orders, Invoices, and Requisitions against all projects dating back to 2012
• Training Consultants and Contractors to submit Work Orders, Invoices and Requisitions via PMWeb
• Configured and utilizing the Online Change Requests and Change Event module.

Massport then moved forward with its plans from 2018 to 2020 in the following areas:

• Consultants and Contractors use of PMWeb expanded across Work Orders, Invoices, Change Orders, and Requisitions
• Integrating directly with the Massport Financial Management System (Peoplesoft) to allow invoices and requisitions to route into Peoplesoft directly
• Integration with the Massport Asset Management System (Maximo)
• Implement a Data Warehouse to allow for analysis across multiple Massport systems using dashboards
• Explore the opportunity of utilizing PMWeb as Massport’s Capital Planning tool (insteadofHyperion)
• Ongoing training

As Massport’s use of PMWeb continued to expand, the world was hit with the COVID-19 crisis, impacting work and lifestyles across the country. Massport found PMWeb to be a significant contributing factor in mitigating the impact of the pandemic:

“PMWeb has been instrumental in maintaining our day to day operations during this pandemic. Our staff has been able to work from home and continue managing their projects by reviewing RFIs, submittals, daily reports, meeting minutes, change orders, invoices, and requisitions.

In addition, our contracts and legal departments have been able to generate and execute contracts and purchase orders remotely, and through the integration between PMWeb and our accounting system, we have been able to pay vendors with no interruptions.”

John Audi, PhD
Assistant Director of Construction
Massport